At a glance (Denmark / EU)
- Shipping cost: a single tee is typically 34 DKK (Printful EU Flat Rate). Hoodies and multi-item carts cost more.
- Fulfillment (print): usually 2–5 business days (Printful average for DTG apparel).
- Carrier transit (DK / Europe): typically 6–8 business days after the order ships.
- Door-to-door (DK / Europe): usually about 8–13 business days from order to delivery (business days only; weekends and holidays do not count).
Delivery detail
When will I get my order?
We print on demand with Printful. Fulfillment usually takes 2–5 business days, then the package ships. Transit depends on destination:
- Denmark / Europe: typically 6–8 business days after fulfillment
- USA: 3–4 business days after fulfillment
- Australia: 2–14 business days after fulfillment
- Japan: 4–8 business days after fulfillment
- International: 10–20 business days after fulfillment
These are estimates. Peak season or carrier delays can take longer. Flat Rate within Europe can occasionally fall in a wider 5–20 business-day band; for Denmark we usually see the 6–8 window above.
Prices & currency
Prices are shown in your market currency (Denmark: DKK; Europe: EUR / local; North America+: USD). What you see on the storefront is what checkout charges in that currency. Shop Admin currency (USD) is internal only.
Shipping cost (Denmark / EU)
Apparel uses Printful EU Flat Rate. A single tee typically presents as about 34 DKK for Denmark at checkout (~$4.99 shop rate converted). Hoodies and multi-item carts cost more — enter your address in cart (“Estimate shipping”) or at checkout for the exact rate. Taxes are calculated at checkout.
Where will my order ship from?
We work with Printful, an on-demand fulfillment partner with facilities worldwide. EU orders are usually printed and shipped from a European facility.
Will I be charged customs for my order?
An additional customs and tax fee can occur on international (non-EU) orders. This fee is not in our control and is assessed by your local customs office. Please check with your local customs office if duties or taxes may apply.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address.
- Ask your local post office if they have your package.
- Stop by your neighbors in case the courier left the package with them.
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at support@kyushafactory.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Orders
How are your products made?
We work with print-on-demand partners. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently.
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at support@kyushafactory.com.
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at support@kyushafactory.com within a week's time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible.